The Mayo Clinic in Rochester, MN., is one of America's elite organizations and world famous for the quality of healthcare that it provides. Even though Mayo Clinic is at the pinnacle of patient care, leadership keeps...

This paper describes how lean concepts were applied to the healthcare system.Waiting is an activity that few find rewarding or of value; its simply a waste of time that reduces anyone's level of satisfaction. Yet,...

While RFID technology can be very useful, the fact that information about items is collected remotely raises concerns about privacy and security. This issue is addressed in a research paper from the Massachusetts...